How we work
Practice policies
Plain-English explanations of how we handle your information, your results and your feedback.
- Privacy policyHow we collect, use, store and protect your personal information.
- Feedback and complaintsHow to tell us what we're doing well, and how to raise a concern.
- Patient rights and responsibilitiesWhat you can expect from us, and what we ask of you.
- Communication and test resultsHow we handle phone and electronic communication, and how you get your results.
- Accessibility statementThe standards this website aims to meet, and how to tell us if something isn't working.
- Website terms of useWhat this website is for, and what it isn't.